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  • FAQ
  • Shipping & Return Policy

What is your return policy?

Our return time frame is 30 days from the date of receipt.

For more details, please refer to our Return policy.

Please note:

The following items cannot be returned: bodysuits, lingerie, jewellery, underwear, event & party supplies, DIY supplies, pet supplies, beauty products, accessories (except scarves, bags, and mermaid blankets), items with non-returnable labels, and free gifts.

We cannot offer refunds on cosmetics if the hygiene seal has been broken.

Final sale items cannot be returned.

You can check if an item is returnable on the product page or in your shopping bag before checkout.

Hope that helps!


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