If you have not gotten your package yet, try these steps to find it first:
Double-check your delivery address by going to the 'My orders' section on the SHEIN website or app to make sure everything looks good.
If the address is correct, sometimes packages just get misplaced. Check spots like your mailbox, front porch, garage, or even the lawn to see if the courier left it somewhere nearby.
Ask around, see if anyone else in your household, like family members, neighbours, or the doorman, might have accepted the delivery on your behalf.
Occasionally, the courier might've tried to deliver but couldn't. Check your phone or email to see if they left a message about a failed delivery attempt or rescheduled delivery time.
If all else fails, it's best to contact your carrier directly. Have your tracking number ready, and here's how to reach them: